Contact us
The fastest way to reach our team is by email:
Email: support@connie.ai
We aim to respond within 1–2 business days.
Getting started
Installing the Connie app for Slack. Add Connie to your Slack workspace using the install link on our website. During installation, Slack will ask you to authorize the permissions Connie needs. Review and approve them to complete setup.
Building automations with Slack. Once connected, you can create automations that act on Slack, for example posting or scheduling messages, managing channels, or adding reactions, and that run when a Slack event you choose occurs (such as the app being mentioned). You configure these in Connie's workflow builder.
Common topics
- What Slack data Connie uses. Connie processes Slack events only to run the automations you set up, and reads the specific Slack data an automation needs at the moment it runs. It does not store a browsable copy of your messages and does not export or back up your Slack content. See our Privacy Policy for full detail on what we process and how long it's retained.
- Disconnecting or uninstalling. You can remove the Connie app from your Slack workspace at any time from your workspace's app management settings in Slack. When you disconnect, the data stored for that integration is deleted automatically. See the retention details in our Privacy Policy.
- Billing and subscriptions. For questions about plans, invoices, or payments, email us at support@connie.ai.
Reporting a problem
Found a bug or something not working? Email support@connie.ai with a description of the issue, the steps to reproduce it, and screenshots if you have them. The more detail you can share, the faster we can help.
Security concerns. If you believe you've found a security issue, please email support@connie.ai so we can look into it promptly.
About Connie
Connie is an AI-powered workspace that unifies your CRM, multichannel inbox, and flow automation in one place, with an AI assistant that helps with research, drafting, and routine tasks. Conigma, Inc. is a Delaware corporation, 1111B S Governors Ave # 43331, Dover, DE 19904, USA.