Zendesk
Create Zendesk Ticket
Create a new support ticket in Zendesk.
Endpoint
Parameters
| Name | Type | Required | Note |
|---|---|---|---|
| identifieraccount · required | account | required | Connected account to use for this action. Select from your linked integrations. |
| subjectstring · required | string | required | Email subject line. Supports a {{…}} reference (an earlier step's output, the current Record's Field, or inside a For Each the loop item {{<For Each>.item.<Field>}}) for personalization. Example: |
| descriptionstring · required | string | required | Optional description or notes about this resource. |
| prioritystring · optional | string | optional | Choose the priority setting. See available options in the dropdown. One of: |
| typestring · optional | string | optional | Choose the type setting. See available options in the dropdown. One of: |
| requesterEmailstring · optional | string | optional | Requester Email. Supports a {{…}} reference (an earlier step's output, the current Record's Field, or inside a For Each the loop item {{<For Each>.item.<Field>}}) for dynamic values. Example: |
| requesterNamestring · optional | string | optional | Requester Name. Supports a {{…}} reference (an earlier step's output, the current Record's Field, or inside a For Each the loop item {{<For Each>.item.<Field>}}) for dynamic values. Example: |
| tagsstring · optional | string | optional | Tags (comma-separated). Supports a {{…}} reference (an earlier step's output, the current Record's Field, or inside a For Each the loop item {{<For Each>.item.<Field>}}) for dynamic values. Example: |
Response schema
{
"type": "object",
"properties": {
"data": {
"type": "object",
"description": "API response data"
}
}
}